![]() ![]() ![]() We appreciate your patience, thank you for using the City of Phoenix E-services. We apologize for any inconvenience this may cause. View plans, see outages, pay your bill, contact us and more. until Sunday June 18, 2023, at approximately 1:15 A.M. customer because of their inability to pay their bill due to disruptions caused. Monday through Friday Please note that we are currently not available for in-person walk-in customer service. Salt River Project has delivered low-cost, reliable power and water to Arizona for over 100 years. We’d like to invite our readers to submit their civil comments, pro or con, on this issue. All payment services will be unavailable on Saturday, June 17, 2023, beginning at 9:45 P.M. There is also a request to increase the stormwater excise tax to fund the city's compliance with new requirements for preventing pollution from entering waterways.įor more details: /proposedrates. The Water Program provides a safe and adequate domestic water supply to all residents in the Phoenix water service area. “Phoenix will still have some of the most affordable water services compared to other large cities, and customers who conserve water will be able to lessen the impact of the higher rates.” “Changes to the water and wastewater rates impact everyone differently, and there are many factors that determine how much each customer pays,” city officials said in the release. File a Complaint Complaint Details Note that complaint text that is displayed might not represent all complaints filed with BBB. Preliminary estimates show the average residential customer will see an increase for water usage fee of approximately 6.5% or $2 in October with additional increases in March 2024 (6.5%) and March 2025 (13%).įor wastewater service, the average residential customer will see an increase of approximately 6.5% or $1.60 in October with additional increases in March 2024 (6.5%) and March 2025 (7%). As a security measure, you will need your Customer ID and your billing postal code to view your current account balance and make payments. The Phoenix Water Services Department proposes the increase to address rising costs and to meet “inflationary pressures affecting utilities across the nation,” according to a city release. Phoenix is considering increases in water and wastewater rates and will discuss the need for the hikes in a series of public meetings. The City of Phoenix Water Services Department treats and distributes tap water to 1.5 million customers daily over a 540 square mile service area. ![]()
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